Consultation Fees
Laser Hair Removal Consultations are free.
Skin Consultations are $50.00 (this fee will be applied to any purchases).
To Cancel or Reschedule an Appointment
If you do not attend your consultation or do not give us 48 hours notice (for regular length appointments or appointments scheduled on weekends or holidays) or 72 hours (for appointments two hours or longer), there will be a $100.00 fee.
Not showing up to all other regular scheduled appointments or cancelling outside of the cancellation window will result in a $25.00 fee per 15 mins of your missed appointment.
Example: A 45 minute appointment -$75 fee. You may have up to two fees applied to your account for future services. The notice we request is 48 hours for weekdays and 72 hours for weekends, holidays and appointments that are 2 hours or longer.
No Show and Late Cancellation Fee Credits
All no show and cancellation fee credits expire 1 year after your last treatment date.
You can only use a Maximum of 2 No Show and Late Cancellation fee credits towards services while at Urban Body Laser.
Late Arrivals
We hope you will understand that if you are more than 10-15 minutes late for your appointment there’s a probability that it will need to be rescheduled. When guests come in, we are on time for their appointments and this is why 🙂 We have chosen these guidelines to ensure that we provide the best care and experience to all of our clients.
Deposits
A deposit may be taken at the time of booking and will be applied in full to the balance of your bill.
Deposits are non-refundable but may be used for a Gift Card if you decide not to proceed with the service. You may also apply it to another service.
UBL Membership
UBL Membership becomes inactive after two years post package of no touch ups. The UBL membership means touch ups would be at a discounted price while your membership remains active.
Payments
Product and treatment costs are discussed at the time of consultation and will be reviewed prior to treatment.
The balance owing for products and services will be due at the time of treatment, or broken into a monthly payment plan.
We accept cash, Debit, Cheque, Diner’s Club, Visa, Master Card and American Express.
Returns
Returns on Colorescience products must be done within 21 days of purchase for full refund or 30 days for exchange only.
R3 Derma Health products are 100% returnable within 60 days of purchase.
Complimentary Treatments
Any complimentary treatments given must be used within 1 year of date received.
Any complimentary Birthday treatments must be used 30 days before or after your Birthday.
Promotions, Referrals and Gift Cards
All referral credits, all Coats for Kids gift cards and any other promotions given directly to our guests from Urban Body Laser all expire after one year after the date of issue.
Social Media
Related Articles
Featured Services
Facial Hair Removal
Say goodbye to embarrassing fuzz! Permanently remove unwanted facial hair on any skin type or hair color with laser treatments.
Age Spot Removal
Repair and revive your skin with a proven effective, non-invasive way to remove liver spots, age spots, fine lines and wrinkles.
Acne Treatment
Get clearer, brighter acne free skin. We can painlessly destroy bacteria that causes acne and heal scar tissue.